Curse

KoalaMeatPie · May 03, 2006, 08:49 PM // 20:49

Okay I know tehre have been Several threads on this in one Forum, But I can not find them, So Here Is What I Wrote To Play NC Support:

I have installed GW Factions last saturday, seeing as how the preview event was over (I had also bought the pre-order) But now that the extended event is over, I can not play Factions, it says "I have not installed the retail version", When I have.

So I re-installed it, Still the same message appears. When I tried to go into the "Manage Account" section and tried to add the serial, I found that I could not add it threw the game as with the Original Prophecies or with the Pre-Order Package (PLEASE change this).

So I went threw My Play NC account, went to "Add a game" and added Factions.

When I went back into GW, That same red Message prompting me to Install a Retail version of Factions is still there.

My Original GW account is [email protected], When I added the Factions Key, it seems to have created a NEW play NC account as [email protected] (or something of the likes)

I DO NOT want a new account, a Allready HAVE an Account on which I have several GWP and GWF characters... [email protected]

WHY you are obliged to Register Threw PlayNC and NOT the GW Program, and WHY you are forced apon a new Account I do not know, looks like BAD management.

All I am Asking for (please) is that GWP, Factions Pre-Order and GWF be on the same account of [email protected], without loosing anything.

Why you can't do this in the first place? I don't know, I tried.

Thank You.

Whispering Siren · May 03, 2006, 09:10 PM // 21:10

you have to add the key from the login screen, (says: create accout or add key) before you actually login - not the "manage account' option after you login.

don't know if that helps...?

KoalaMeatPie · May 04, 2006, 02:01 AM // 02:01

Sorry that doesn't Help, And Play NC Has not e-mailed me back, which is irritating because they have not ever gon over 15 minutes respounce time.

Tachyon · May 04, 2006, 02:28 AM // 02:28

You have to click on 'Create Account or Add Access Key' here:-

Then tick the box 'Add the access key to an existing Guild Wars account' here:-

Then just type in your account details, click next and you can then enter the 25 digit key you've got.

KoalaMeatPie · May 04, 2006, 03:54 AM // 03:54

.... Might be a Problem if its already registered...

Allright thanx I'll try.

KoalaMeatPie · May 04, 2006, 04:01 AM // 04:01

Argh

Son Of A.... Asgfukgsdjkdghjkjghgfgsdfhkglsdgf!!!!!!!!!!!!!!!!! !!!!!!!!!

"Key is Already in Use" F*** FDSUKJKGJKD

GREAT JOB A.Net and NC SOFT! I Fudging Applaude you!

First it says to Visit guildwars.com (from Characters Menu), Becasue Factions is "Not Installed", From GW.com, I get to PlayNC, my account, add access codes.

BAD MANAGEMENT.

Idiots!

Either Somebody tells me how to fix this, or they fix it, I DID NOT WASTE 65$ BUCKS God Damn it!!!

YES!

I AM PISSED!

POOR MANAGEMENT!

Tachyon · May 04, 2006, 04:15 AM // 04:15

If you've created a new account, then I'm afraid there's little that can be done. You're stuck with two seperate accounts, one for 'Prophecies' and another for 'Factions'.

It's no good blaming Anet though, after all it's you who messed it up by not reading what's on the screen. I'd have thought the line "Create account or add access key" would have given the game away. Not to mention the subtle wording of the "add key to an existing Guild Wars account" line.

You might try a nice and polite email to Anet explaining your mistake and see if they'll somehow help you out, not guaranteed but you've got nothing to lose.

EDIT: What the hell, 'c0ck up' is on the banned words list? That's just not right, it ain't even swearing.